E-mail a case
You asked for it and Fastcase delivered. In response to popular demand by our users, we recently rolled out our e-mail feature which allows you to e-mail a case to yourself or to your colleagues or clients. Just follow these simple steps:
When you are browsing a case, simply click on the Email Beta! link towards the upper right hand side of the page.
This will bring you to the E-mail Document Window. Here you can enter in the recipient's e-mail address. The e-mail address you used to register with Fastcase will always be filled-in by default, but you can click in the Send E-mail To: box and change the e-mail address to anything you like.
Click on the Send Email button. That's it! The case you selected will be delivered shortly. The e-mail is will be addressed from firstname.lastname@example.org
and the case text will be in the body of the e-mail.
: To ensure that Fastcase e-mails are not caught by your junk e-mail or spam filters, add email@example.com
to your list of trusted senders.
At Fastcase, our mission is to help you work smarter
, not harder. Our live customer support is an important part of this mission and Live Chat is one of the best ways to take advantage of this service.
It works just like an instant-messaging program and allows you to get personalized help while multi-tasking at the same time.